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GWSouvenirs - Operator's Compendium Germany
Operator's Compendium

Medal machines in Germany: Price, delivery, service

For many managers (Betreiber), the barriers to entry seem complicated. We have developed procedures that make the process of buying from Poland as simple as shopping at a local online store.

Step 01

Price and Settlement: Euro and VAT

Währung & Steuern

The primary concern is about exchange rates and taxes. Let's put this in order.

  • Invoice in EURO (€): You do not bear any exchange rate risk. The price on offer is the price you pay by SEPA transfer.
  • VAT 0%: Intra-Community Supply of Goods (B2B). You buy at net price.
  • Cash Flow: You don't have to shell out cash for VAT and wait for a refund from Finanzamt.
Step 02

Delivery and Logistics

Lieferung & Versand

You do not need to arrange your own transportation. We use reputable logistics companies (Raben, DB Schenker).

  • 48-72h: Delivery from Poland to anywhere in Germany.
  • Safety: Europallet, belts, insurance for full value of goods.
  • Unloading: Car with an elevator (Hebebühne) - the driver puts the pallet at the indicated place.
Step 03

Technical Requirements

Technische Anforderungen

Our vending machines are fully compatible with the German infrastructure. "Plug & Play.".

  • Schuko (Type F) plug: German standard. You don't need adapters.
  • Power supply: Standard 230V outlet. Power consumption about 50W (like an incandescent bulb).
  • Assembly: Mounting holes in the base for easy anchoring.
Step 04

Fiscalisation and the Law

Rechtliches

German regulations (KassenSichV) have exemptions for low-value vending machines.

  • Offene Ladenkasse: Possibility of simplified billing (periodic reports).
  • Telemetry: Digital sales reports perfect for your Steuerberater.
Step 05

Service and Warranty

Wartung & Garantie

"Self-Service" model. When you buy a machine from Poland, you are not left alone with the problem.

  • Remote Support: Technical consultants who speak German and English (WhatsApp Video).
  • Parts in 24 hours: Shipping by courier from Poland on the next working day.
  • Modularity: Replacing parts in 5 minutes without soldering - any Hausmeister can handle it.

Summary: Buying a GW Souvenirs vending machine for Germany is a safe, fast and tax-optimized process. You get a product that is ready to operate right out of the box.