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Implementation and Service - GWSouvenirs

From manufacturing to full support after-sales

We are the only manufacturer in Poland to offer the full life cycle of the device. From location and production audit, to professional installation, to remote monitoring and instant service.

24/7 Support
Poland Production
Telemetry System

Implementation process step by step

We guide you by the hand every step of the way, taking care of a smooth and professional start-up of the automation at your facility.

Location Analysis

Audit and model selection

Together we analyze the tourist traffic and the specifics of your facility. We recommend the optimal location for the machine and the variant of the device that will best fit into your architecture.

Production in Poland

Configuration and branding

The machine is created in our factory. We carry out full visual personalization (colors, logos) and prepare unique designs of commemorative medals dedicated to your location.

Logistics and Assembly

Delivery and installation

We provide transportation and professional installation by our technicians. We connect the vending machine with payment systems and train your staff in the simple daily operation of the machine.

Business Care

Telemetry and optimization

After the launch, we activate remote monitoring. We analyze sales data and regularly suggest optimizations (e.g., new medal designs) so that your passive income continues to grow.

Do you have a ready-made location? Let's test its potential!

Request a free analysis

Technology that works for you

As a manufacturer, we provide a level of technical support not available to distributors. Your peace of mind is our priority.

Online Telemetry

Intuitive customer panel with real-time reports. The system will automatically send a notification when stock needs replenishing.

Remote Repair

We solve more than 90% technical incidents remotely within minutes. Your machine does not stand idle, waiting for a service technician to arrive.

Parts Warehouse

We have every component physically in Poland. We do not wait for deliveries from abroad - in case of a physical failure, the repair is done in no time.

Frequent questions

Everything you should know before starting cooperation.

All we require is a standard power connection (230V) and a stable base. Network connectivity is provided by a built-in GSM modem, so you don't need Wi-Fi or LAN cables.
The vending machine is virtually unmanned. Your only task is to refill the medals (which takes about 5 minutes) when you receive a notification from the telemetry system.
As a business partner, we offer ongoing service packages that include remote upgrades, diagnostics and access to parts even after the standard warranty expires.